Terms and Conditions

Effective Date: January 1, 2025

1. Introduction

Welcome to Resort for pensioners ("we", "our", "us") operating at sanatoriumelite.com. These Terms and Conditions govern your use of our services at 301 Front Street West, Toronto, ON M5V 2T6, Canada.

2. Booking and Reservations

All bookings are subject to availability and must be confirmed by full payment. We reserve the right to refuse booking at our discretion.

3. Pricing and Payment

All prices are listed in CAD and include applicable taxes and service charges unless otherwise stated. Payment must be made at the time of booking by credit card or bank transfer.

4. Cancellation and Refund Policy

We understand that plans change. Our cancellation and refund policy is as follows:

4.1 Standard Refunds

Cancellations made at least 30 days prior to arrival are eligible for a full refund minus a CAD 50 administration fee.

4.2 Partial Refunds

Cancellations made between 14 and 29 days prior to arrival are eligible for a 50% refund of the total booking amount.

4.3 No Refunds

Cancellations made less than 14 days prior to arrival are not eligible for a refund.

4.4 Exceptional Circumstances

In cases of serious illness or emergencies, we may offer full or partial refunds at our discretion upon receipt of supporting documentation.

4.5 Refund Process

Refunds will be processed within 14 days of cancellation confirmation using the original payment method.

5. Liability

We are not liable for any loss or damage to personal property. Guests are responsible for their own belongings.

6. Governing Law

These Terms are governed by the laws of Ontario, Canada.

7. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us using our contact form. You may also reach us by phone at +1 416-532-6970 or by mail at 301 Front Street West, Toronto, ON M5V 2T6, Canada.

Business ID: 885538970